{"xsrfToken":"f777c1bb91e315492fe93d171f7c6a1161edc77f_lout","branding":{"id":"3","key":"hd","name":"Help Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/15","theme":{"headerBGColor":"#5a6770","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3f494f","headerLinkHoverBGColor":"#3f494f","headerBadgeColor":"#3f494f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e1a55122-56ca-4acc-bea5-161aaaf4fa4f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MGZiOGQ1NS0zZmZiLTRmZGQtYWJjNC0zZDlhNTA2YWNjMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUxYTU1MTIyLTU2Y2EtNGFjYy1iZWE1LTE2MWFhYWY0ZmE0ZiI6WyJyZWFkIl19LCJleHAiOjE3MDE1MTg5NTUsIm5iZiI6MTcwMTUxODM1NX0.2QGb9W0Sv-Xr2XCvq42fTewEy3Y5y1PBF_0SdlVUepI&client=40fb8d55-3ffb-4fdd-abc4-3d9a506acc16&mode=fit","logoId":"e1a55122-56ca-4acc-bea5-161aaaf4fa4f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"ProgyMedia","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"ProgyMedia","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#596770","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a8f1f21b-da6a-45ce-acff-6b85d3abcb60/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MGZiOGQ1NS0zZmZiLTRmZGQtYWJjNC0zZDlhNTA2YWNjMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE4ZjFmMjFiLWRhNmEtNDVjZS1hY2ZmLTZiODVkM2FiY2I2MCI6WyJyZWFkIl19LCJleHAiOjE3MDE1MTg5NTUsIm5iZiI6MTcwMTUxODM1NX0.G_mEFcw3qrudREZwcLu-MjjweZ_7Obo4UtK6-XRhZ9w&client=40fb8d55-3ffb-4fdd-abc4-3d9a506acc16&height=300&mode=fit","bannerMediaApiFileId":"a8f1f21b-da6a-45ce-acff-6b85d3abcb60","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"hd","projectId":10002,"serviceDeskId":3,"name":"Help Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"24","name":"General Assistance","descriptionHtml":"<p>You need general assistance or you have a job that you want us to do for yourself? Let us know!</p>","callToAction":"General Assistance","introHtml":"","icon":10466,"iconUrl":"https://progymedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[7],"key":""},{"id":"43","name":"New feature or Modification","descriptionHtml":"<p>You have an idea for a new feature or you need to modify something that you are currently using? Tell us about it.</p>","callToAction":"New feature or Modification","introHtml":"","icon":10498,"iconUrl":"https://progymedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[7],"key":""},{"id":"42","name":"Report a Bug","descriptionHtml":"<p>You facing a technical problem with our solutions? Describe briefly your problem and we will fix it.</p>","callToAction":"Report a Bug","introHtml":"","icon":10476,"iconUrl":"https://progymedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[7],"key":""},{"id":"11","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://progymedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"Customer service portal"}],"orderMapping":{"7":[24,42,43],"3":[11]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MGZiOGQ1NS0zZmZiLTRmZGQtYWJjNC0zZDlhNTA2YWNjMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE1MTk1NTUsIm5iZiI6MTcwMTUxODM1NX0.iolw3u8cxnCbOs-V67aeGDSWLjUX6oadL2EPiLlQDCg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"40fb8d55-3ffb-4fdd-abc4-3d9a506acc16","tokenDurationInMins":20}},"sharedPortal":{"name":"ProgyMedia","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=progymedia","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f777c1bb91e315492fe93d171f7c6a1161edc77f_lout","baseUrl":"https://progymedia.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://progymedia.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"40fb8d55-3ffb-4fdd-abc4-3d9a506acc16","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}